Racked is no longer publishing. Thank you to everyone who read our work over the years. The archives will remain available here; for new stories, head over to Vox.com, where our staff is covering consumer culture for The Goods by Vox. You can also see what we’re up to by signing up here.
Miami International Airport just hired the ultimate employee of the month. Leticia, a virtual reality passenger assistant, works 24/7 to help guide and inform you about the airports 60 restaurants, shops and services. Of course, she speaks both Spanish and English.
While Miami isn't the first airport to implement projection-powered assistants, CBS Miami reports that Leticia is "one of the first to target shopping and dining customers." Right now, your girl is located in the South Terminal, and Miami-Dade Aviation Department director Emilio T. Gonzalez says you can expect more technology-driven services before travel season kicks up.
· MIA Launches Virtual Travel Assistant [CBS Miami]
· Virtual Reality Assistant Hired at Miami [Airport World]
· What the Flight Attendant of the Future Will Look Like [Racked Miami]